Privacy Policy

Privacy Policy
Cacto Drinks Company Ltd (“we”, “our”, “us”) is committed to protecting your personal data. This policy explains how we collect, use and safeguard your information when you visit our website or purchase our products.

1. Who We Are
Cacto Drinks Company Ltd, Registered in England & Wales (Company No. 12444727).
Email: hello@cactodrinks.com

2. What Data We Collect
We may collect:
• Contact details (name, email, address, phone)
• Order information and payment confirmations
• Website usage data (cookies, analytics)
• Marketing preferences

We do not store full payment card details.

3. How We Use Your Data
We use your data to:
• Process and deliver orders
• Provide customer support
• Improve our website and services
• Send marketing updates (only if you opt in)
• Comply with legal or tax obligations

4. Lawful Basis for Processing
We process data under:
• Contract (to fulfil your order)
• Legitimate interests (website analytics, fraud prevention)
• Consent (email marketing)
• Legal obligation (tax and accounting)

5. Sharing Your Data
We may share data with:
• Delivery partners
• Payment processors
• IT and website service providers
We never sell personal data.

6. Data Retention
We retain order records for up to 7 years for legal and accounting purposes.
Marketing data is kept until you unsubscribe.

7. Your Rights
You have the right to access, correct, delete, or restrict your data. You may withdraw consent at any time.

8. Contact Us
To exercise your rights, email: hello@cactodrinks.com